Acceptance and eligibility
By using zero1io.com, including its AI assistant (together, the "website"), you agree to these Terms of Use and our Privacy Policy. If you do not agree, do not use the website. The website is intended for businesses. You must be at least 18, and if you use the website for a company, you confirm you are authorized to accept these terms for it. "ZERO1 IO," "we" and "us" refer to Zap Supply LLC, doing business as ZERO1 IO.
Website information
The website describes ZERO1 IO, Orbit, ZERO1 Core, examples, animations, research and possible engagement structures. It is general information only and may change at any time without notice. Examples, demonstrations, integrations, timelines, benchmarks and prices are illustrative. They are not promises that any deployment will have the same scope, capability, performance, timing, availability or result, and you should not rely on them in making business decisions.
The AI assistant
The website assistant ("Ask Orbit") generates replies with artificial intelligence. Its answers can be incomplete, out of date or wrong, and it can misunderstand you. Its replies are not professional, legal, financial, tax, technical, security or other advice, are not an offer, quote or commitment, and do not bind ZERO1 IO. Only a written agreement signed by ZERO1 IO can commit us to scope, price, timing or results. Verify anything important with us directly.
Do not share confidential, privileged, regulated or sensitive personal information with the assistant, including client matters, health or financial account information, passwords, or government identifiers. Conversations are saved and reviewed so we can follow up, as described in the Privacy Policy.
Paid services
Submitting an inquiry, using the assistant, or booking a call does not create a client, advisory, fiduciary, partnership, agency or consulting relationship, and does not create any duty of confidentiality beyond what our Privacy Policy describes. A paid engagement begins only when the parties sign a written agreement. That agreement controls scope, fees, responsibilities, data handling, intellectual property, warranties and liability, and it prevails over these terms if they conflict. Published prices are starting points, not binding quotes.
Acceptable use
Use the website only for lawful purposes. You may not:
- scrape, crawl, harvest or bulk-download content, or access the website or assistant through automated means except standard search-engine indexing;
- attempt to extract, reveal or override the assistant's instructions, configuration or underlying models, or use it to generate content unrelated to evaluating ZERO1 IO;
- overload, probe, test the vulnerability of, or interfere with the website or its infrastructure, or bypass rate limits or security controls;
- submit false, misleading, infringing, harmful or unlawful content, or information about another person without the right to share it;
- copy, reverse engineer, resell or make derivative or competing uses of the website, its design, demonstrations or assistant.
We may suspend or block access, delete submissions, and take any other action we consider appropriate, at our discretion and without notice.
Your submissions and feedback
You are responsible for information you submit through the website or assistant and confirm you have the right to share it. You grant ZERO1 IO a worldwide, royalty-free license to use, store and process it to respond to you, evaluate a possible engagement, operate and secure the website, and improve our services, consistent with the Privacy Policy. If you send ideas or feedback, we may use them freely without obligation or compensation to you.
Ownership
The website, including its design, text, graphics, animations, demonstrations, code, the assistant and its outputs, and the ZERO1 IO, Orbit and ZERO1 Core names and marks, is owned by or licensed to ZERO1 IO and protected by intellectual property laws. You may view the website and share links to public pages for legitimate business evaluation. All other rights are reserved. Third-party names and trademarks shown on the website belong to their owners and indicate compatibility only, not endorsement or partnership.
Third-party services
The website links to or embeds third-party services, including scheduling and hosting providers, and the assistant relies on third-party infrastructure and AI providers. We do not control those services and are not responsible for their content, availability, security, accuracy or privacy practices. Your use of a third-party service is governed by its own terms.
Disclaimers
THE WEBSITE, THE ASSISTANT AND ALL CONTENT AND OUTPUTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZERO1 IO DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, COMPLETENESS, AND THAT THE WEBSITE OR ASSISTANT WILL BE UNINTERRUPTED, SECURE, ERROR-FREE OR FREE OF HARMFUL COMPONENTS. NO INFORMATION OR ADVICE OBTAINED THROUGH THE WEBSITE OR ASSISTANT CREATES ANY WARRANTY. YOU USE THE WEBSITE AND RELY ON ANY OUTPUT AT YOUR OWN RISK.
Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, ZERO1 IO AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, REVENUE, DATA, GOODWILL OR BUSINESS OPPORTUNITY, ARISING FROM OR RELATED TO THE WEBSITE, THE ASSISTANT OR THESE TERMS, HOWEVER CAUSED AND UNDER ANY THEORY OF LIABILITY, EVEN IF ADVISED OF THEIR POSSIBILITY. OUR TOTAL LIABILITY FOR ALL CLAIMS RELATED TO THE WEBSITE, THE ASSISTANT OR THESE TERMS WILL NOT EXCEED ONE HUNDRED U.S. DOLLARS (US$100). THESE LIMITS ARE AN ESSENTIAL PART OF THE BARGAIN AND APPLY EVEN IF A REMEDY FAILS OF ITS ESSENTIAL PURPOSE. THEY DO NOT APPLY TO PAID SERVICES, WHICH ARE GOVERNED BY THE APPLICABLE WRITTEN AGREEMENT, OR WHERE THE LAW DOES NOT ALLOW THEM.
Indemnity
You will defend, indemnify and hold harmless ZERO1 IO and its owners, officers, employees and contractors from any claims, losses, damages, liabilities, costs and expenses, including reasonable attorneys' fees, arising from your use or misuse of the website or assistant, your submissions, or your violation of these terms, applicable law or the rights of another person.
Disputes, arbitration and class waiver
Informal resolution first. Before starting any proceeding, you agree to send a written description of the dispute to hello@zero1io.com and to try in good faith to resolve it with us for 60 days.
Binding arbitration. Any dispute arising from or relating to the website, the assistant or these terms that is not resolved informally will be resolved by final, binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, before a single arbitrator, seated in Maricopa County, Arizona. The arbitrator decides questions of arbitrability. Judgment on the award may be entered in any court with jurisdiction. Either party may bring an eligible individual claim in small-claims court, and either party may seek injunctive relief in court to protect intellectual property or prevent misuse of the website.
Class action and jury waiver. Claims may be brought only on an individual basis, not as a plaintiff or class member in any class, collective, consolidated or representative proceeding. The arbitrator may not consolidate claims or award relief to anyone other than the individual party. YOU AND ZERO1 IO EACH WAIVE THE RIGHT TO A JURY TRIAL.
Time limit. Any claim must be filed within one year after it arises, or it is permanently barred, to the extent the law allows.
Opting out. You may opt out of arbitration within 30 days of first accepting these terms by emailing hello@zero1io.com with your name and a clear statement that you opt out. If this section is found unenforceable for a claim, that claim will be heard only in the state or federal courts located in Maricopa County, Arizona, and the class action and jury waivers still apply to the extent allowed.
General terms
These terms are governed by the laws of the State of Arizona and applicable federal law, including the Federal Arbitration Act, without regard to conflict-of-law principles. We may change these terms by posting a revised version with a new date; continued use after that means you accept the change. We may modify, suspend or discontinue any part of the website or assistant at any time. We are not responsible for delays or failures caused by events beyond our reasonable control. If any provision is unenforceable, it will be limited to the minimum extent necessary and the rest remains in effect. Our failure to enforce a provision is not a waiver. You may not assign these terms; we may assign them in connection with a merger, acquisition or sale of assets. These terms and the Privacy Policy are the entire agreement about the website and supersede prior understandings about it. Sections that by their nature should survive will survive. Questions can be sent to hello@zero1io.com.
